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Over The Phone Interpretation OPI

Simplify The Conversations You Really Want to Have

 We simplify the conversation between your organization and your Limited English Proficient (LEP) client.

Our over-the-phone interpreters are carefully vetted by Mile High Multilingual Services and trained in interpretation and business communication skills. We provide on-demand, 24/7 support for more than 300 languages. When dealing with rare languages and no professional or trained on-site interpreters are available, our ever-growing team of qualified interpreters is the intelligent, efficient solution for your business teams.

There is no need for expensive equipment, monthly fees, hidden charges, or special devices; MHMS can facilitate the OPI service while you serve your non-English-speaking consumer.

 

Is an Over-the-Phone Interpreter Right for You?

Over-the-phone interpretation is practical for shorter encounters, appointment reminders, scheduling purposes, etc. A Mile High Multilingual Services representative can connect you with a professional over-the-phone interpreter trained and experienced in your industry.

You won’t have to worry about upfront costs or monthly minimums when setting up your Mile High Multilingual Services account. You will only pay for the minutes you need with an over-the-phone interpreter.

Why Use Our OPI Services?

  • Exceptional, live customer service
  • You can be connected to a professionally trained phone interpreter in seconds, 24 hours per day, seven days per week, every day of the year.
  • HIPAA, Joint Commission, and HITECH Act compliant
  • Pay by the minute with no hidden fees.
  • Our management team individually screens professional interpreters.
  • Free, customized, detailed reports
  • Free App

Distinctive Characteristics:

  • Remote Access: OPI allows users to access interpretation services remotely over the phone, providing instant language support regardless of the participants’ locations.
  • Convenience: OPI offers convenience by eliminating the need for in-person interpretation, allowing users to access language services quickly and easily without scheduling or travel requirements.
  • On-Demand (24/7) Availability: OPI services are available on demand, enabling users to access interpretation services whenever they are needed, whether during business hours, after hours, or in emergencies.
  • Cost-Effective: Compared to onsite interpretation, OPI is often more cost-effective as it eliminates travel expenses and reduces overhead costs associated with in-person interpretation services.
  • Rapid Response: OPI provides rapid response times, allowing users to connect with an interpreter within minutes, which is particularly beneficial in time-sensitive situations such as medical emergencies or urgent business negotiations.
  • Wide Coverage: OPI services cover many languages and dialects, enabling users to access interpretation services for diverse linguistic needs, including less commonly spoken languages.
  • Privacy and Confidentiality: OPI platforms prioritize privacy and confidentiality, ensuring that interpretation sessions remain secure and that sensitive information is protected during communication.
  • Clear Communication: OPI interpreters convey messages accurately and clearly over the phone, ensuring that participants can understand each other effectively despite language barriers.
  • Flexibility: OPI offers flexibility in scheduling interpretation sessions, allowing users to access language services conveniently without coordinating with interpreters’ availability.

Benefits of OPI:

  • Immediate solution
  • It is ideal to obtain and cover languages of lesser diffusion (LLD), commonly known as rare or exotic languages.
  • It is a cost-effective solution
  • Great for short encounters
  • It allows the speakers to recognize and understand body language
  • Highly adaptable solution
  • Flexible and convenient
  • Ensures confidentiality

Industries using OPI services:

  • Health Care
  • Insurance Companies
  • School Districts
  • Government Agencies
  • Corporate Business
  • Court and Legal Firms
  • 24/7 availability for common languages
  • Increase productivity

On-Demand Video & Audio Interpretation in one App

A qualified interpreter with language services is at your fingertips.

When using our app for video remote interpretation (VRI) and over-the-phone interpretation (OPI) services, you will experience a fast connection time.

Select video or audio for over 300 languages, get connected, and the professional interpreter handles your language needs.